Privacy Policy

Last updated: April 10, 2026

Introduction

This Privacy Policy governs the manner in which Nesva (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“users,” “you,” or “your”) of our cloud services. “The SITE” or “SITE” refers to https://www.nesva.net.

This Policy describes how we use information obtained about you when you visit our SITE or when you enroll in, or otherwise use, our online offerings. This Policy does not cover information we may obtain from or about you through channels other than use of the SITE.

Users who live in the EEA are invited to read our GDPR Privacy Notice below.

If you are looking for California-specific information, see our CCPA Privacy Notice below, which is integrated into this Privacy Policy.

For more information, contact us at [email protected].

1. Information we collect

1.1 Personal information

We may collect personal information from users in a variety of ways, including when users visit our website, register on our platform, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities or services we make available. The personal information we collect may include the following:

Name: We may collect your full name or other identifying name.
Contact information: We may collect your email address, phone number, mailing address, or other contact details to communicate with you regarding our services.
Company name and job title: If you represent a company or organization, we may collect your company name and job title to better understand your needs and provide appropriate services.
Payment details: We may collect payment information, such as credit card details or other financial information, to process payments for our services.
User-generated content: When you interact with our services, you may provide content such as messages, files, or other materials, which we may collect and store.
Personal data: Records that identify, relate to, describe, are reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a user—such as by reference to a name, identification number, location data, an online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. “Personal data” includes equivalent terms in applicable data protection law, including the CCPA-defined term “personal information,” as context requires.
User content: Our “Community” features may allow you to publish content on our services. By registering for our Community, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.
Cookies and other tracking technologies: As is true of most websites, we collect certain information automatically and store it in log files. When you use our services, we may also collect information automatically from your device. This may include internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our services. Cookies contain a small amount of data that allows our web servers to recognize you. We store information we collect through cookies, log files, and/or clear GIFs to record your preferences. We may automatically collect information about your use of features of our services, performance of our services, frequency of visits, and other information related to your interactions with the services. We may track your use across different websites and services. In some countries, including countries within the European Economic Area (“EEA”), the information referenced in this paragraph may be considered personal information under applicable data protection laws.
Usage of our services: When you use our services, we may collect information about your engagement with and usage of our services, including processor and memory usage, storage capacity, navigation of our services, and system-level metrics. We use this information to operate the services, maintain and improve performance and usage, develop new capabilities, protect the security and safety of our services and our customers, and provide customer support. We also use this information to create aggregate analysis and business intelligence that help us operate, protect, make informed decisions, and report on the performance of our business.

1.2 Non-personal information

We may collect non-personal information about users whenever they interact with our services. This information may include technical information about users’ devices, operating systems, and browsing habits. We may use cookies, web beacons, and similar technologies to collect this information.

2. How we use collected information

2.1 Purposes

We may collect and use personal information for the following purposes:

To provide and improve our cloud services: We use personal information to deliver the services requested by users, personalize their experience, and enhance the functionality and performance of our platform.
To process payments and complete transactions: We may use personal information to facilitate billing and payment processing.
To send periodic emails or other communications: We may use the email address provided by users to send information and updates related to our services. Users may opt out of future emails by following the unsubscribe instructions included in each email.
To respond to inquiries or provide customer support: Personal information helps us respond to inquiries, provide technical assistance, and offer customer support.
To conduct research and analyze trends: We may use aggregated and anonymized information to analyze user trends, monitor usage of our services, and improve our offerings.
To ensure compliance with applicable laws and regulations: We may process personal information to comply with legal obligations and enforce our rights.

2.2 Non-personal information

Non-personal information may be used to enhance our services, diagnose technical issues, analyze trends, and administer the website. This information is typically collected through cookies or similar technologies.

2.3 Legal, safety, and enforcement

To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

To protect the safety, rights, property, or security of Nesva, our services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Nesva, in its sole discretion, considers to be, or that poses a risk of being, unlawful, unethical, or legally actionable; to use as evidence in litigation; to conduct audits; and to enforce this Policy, our Acceptable Use Policy, and our Terms of Service.

3. Information protection

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our platform.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

For more information on Nesva’s security controls, please refer to our Data Processing Agreement (DPA) and certification reports, or contact us for availability.

4. Information sharing

We do not sell, trade, or rent users’ personal information to third parties. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose personal information to third-party service providers who assist us in operating our business or servicing users, as long as those parties agree to keep this information confidential and comply with applicable data protection laws.

In certain circumstances, we may be required to disclose personal information to comply with a legal obligation, protect our rights or the safety of others, investigate fraud, or respond to a government request.

In response to legal process: We may disclose information we collect from you to comply with the law, a judicial proceeding, court order, or other legal process, including in response to a court order or subpoena.
To protect us and others: We may disclose information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, Acceptable Use Policy, or this Policy, or as evidence in litigation in which Nesva is involved.
Aggregate and de-identified information: We may share aggregate or de-identified information about users with third parties for marketing, advertising, research, or similar purposes.
Forum users: If you create an account to use one of our forums, your forum profile, directory information, and any information you post on our forums may be available to other forum users and SITE visitors.
Affiliates: We may disclose information we collect from you to our affiliates or subsidiaries; if we do so, their use and disclosure of your personal information will be subject to this Policy.
Service providers: We may disclose information we collect from you to third-party vendors, digital wallet companies, contractors, or agents who perform functions on our behalf.
Referral sign-ups: If you sign up for our services through a referral from a friend, we may share information with your referrer so they know you used their referral to join.
Analytics: We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google offers additional privacy options regarding its Analytics cookies at https://www.google.com/policies/privacy/partners/.

5. Third-party websites and services

Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on those websites and are not responsible for the practices employed by websites linked to or from our site.

Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website’s terms and policies. We encourage users to review the privacy policies of any third-party websites they visit.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance user experience and collect information about how users interact with our website and services. Cookies are small text files stored on a user’s device. They enable us to remember user preferences, analyze usage patterns, and improve our services.

Users may set their browsers to refuse cookies or to alert them when cookies are being sent. Some parts of our website may not function properly if cookies are disabled.

Do-not-track: Our systems do not currently respond to browser “do-not-track” signals. You may disable certain tracking as described in this section (for example, by disabling cookies). You may also opt out of targeted advertising using the instructions in the third-party ad network section below.

Third-party ad networks: We use third parties such as network advertisers to serve advertisements on third-party websites or other media (for example, social networking platforms). This enables us and these third parties to target advertisements for products and services in which you may be interested. Third-party ad network providers, advertisers, sponsors, and/or audience measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to customize advertising content. These third-party cookies and technologies are governed by each third party’s privacy policy, not this one. We may provide those third-party advertisers with information, including personal information, about you.

Users in the United States may opt out of many third-party ad networks. For example, you can visit the Digital Advertising Alliance (“DAA”) Consumer Choice Page or the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for more information. Opting out from one or more companies listed on those pages will opt you out of those companies’ delivery of interest-based ads to you, but you may still receive ads (for example, contextually based ads). If your browser is configured to reject cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available at AboutAds.info and networkadvertising.org.

7. Your rights and choices

Users have certain rights regarding their personal information, subject to applicable data protection laws. These rights may include:

The right to access and obtain a copy of personal information we hold about you.
The right to rectify inaccurate or incomplete personal information.
The right to erase personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
The right to restrict or object to processing of personal information in certain cases.
The right to withdraw consent where we rely on consent to process your personal information.
The right to lodge a complaint with a supervisory authority if you believe our processing infringes applicable data protection laws.

To exercise these rights, or if you have questions about the processing of your personal information, contact us using the information at the end of this Privacy Policy.

8. Children’s privacy

The Children’s Online Privacy Protection Act (COPPA) applies to the online collection of personal information from children under 13. Nesva does not knowingly collect personal information from children under 13. Our SITE is not directed to children under 16, and children under 16 are not authorized to access or use our services without appropriate consent. If we learn that a child under 13 has provided us with personal information, we will endeavor to delete that information promptly.

9. International transfers

We may transfer personal information to servers located in countries other than your home country. Those countries may have different data protection laws than your jurisdiction. By using our services, you consent to the transfer of your personal information to those countries.

10. Retention of personal information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

How to access or modify your information: We provide members the opportunity to access or modify information provided during registration. To access or modify such information, contact our customer service via https://www.nesva.net/contact/ or [email protected].

The General Data Protection Regulation (GDPR) strengthens protections for personal data in the EU and became enforceable on May 25, 2018. Nesva supports the GDPR, and our services are designed to align with its requirements.

If you are a resident of the EEA, you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you may do so at any time by emailing [email protected].
To exercise your rights to deletion of your personal data under the GDPR, you may deactivate and purge your account in your control panel settings (https://cloud.nesva.net/settings). Account data will be deleted within 90 days of purging.
You may object to processing of your personal data, ask us to restrict processing, or request portability of your personal data by emailing [email protected].
You may opt out of marketing communications at any time by clicking the “unsubscribe” link in marketing emails we send you, or by contacting us at [email protected] for other types of marketing.
If we have collected and processed your personal data with your consent, you may withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing before withdrawal, or processing based on lawful grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, contact your local data protection authority.

We respond to requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Additional disclosures: CCPA privacy notice (California)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may provide you with additional rights regarding our use of your personal information. This section supplements the information elsewhere in this Policy.

Categories of personal information collected: In the preceding 12 months, we may have collected the categories described in Section 1 above, including identifiers, commercial information, internet or network activity, and geolocation data, depending on how you use our services.
Business or commercial purposes: We use personal information for the purposes described in Sections 2 and 4, including to provide services, security, analytics, and compliance.
Sharing and sales: We do not sell users’ personal information as defined under the CCPA. We may share personal information with service providers and as described in this Policy.
Your California rights: Subject to certain exceptions, California residents may have the right to know, delete, correct, and opt out of certain sharing of personal information, and not to receive discriminatory treatment for exercising these rights. To submit a request, email [email protected] or contact us.

11. Changes to this privacy policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to review this page periodically for changes.

12. Contact us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at [email protected]. You may also reach us through our contact options on the SITE.